
Mechanical Service Contractors of America’s HVAC 101 curriculum
gives non-trade personnel a better understanding of HVACR terms, basic systems
and the visual tools they need in successful day-to-day interactions with customers and coworkers.
We went to the experts for this focused set of resources that lets you help every member of your staff to get on the same team. Taught by Professor Woody Woodall, Chairman of the MSCA Education Committee, this course is an engaging and informative necessity for success in a competitive economy.
Every one of our webinar-and-workbook modules includes the most fundamental industry concepts, presented in a thorough real-world way that will help your workforce to better understand our business. Each module consists of a 50-minute webinar and corresponding workbook. Webinars are free to MSCA/MCAA members. For those that have not yet been recorded (webinars 9 and 10), registration is required.
Each workbook costs $10 ($30 for non-members). The entire ten-workbook set can be ordered at a cost of $75 ($225 for non-members). Workbooks 9 and 10 will be sent out approximately ten days before the corresponding webinars. Upon completion of the entire webinar series, and submission of a brief quiz after each program, participants will receive a certificate of completion.

Registration is easy!
Webinar Registration — Click here to register for the ninth webinar, scheduled for 1 p.m. EST, March 24, and for the last webinar in the series, May 5, 1 p.m. Webinars that have already occurred are available for play and download below. The webinars are free but registration is required for the last two webinars in the series.
If you missed a webinar, or would like to view one again, you can download it within 24 hours of presentation by clicking the corresponding link on the left side of the page below. If you don't already have the Cisco WebEx .WRF Player on your computer, you will need to download it to view and listen to the webinar on your PC or Mac. You can download it here. We've also provided versions below that are viewable with Windows Media Player.
Order Workbooks Now — Click here to print or copy an order form from a PDF, and order one or more copies of the ten-workbook set immediately. You can also order workbooks for each of the modules separately, by using the links to the right of the schedule of classes below to download specific order forms. For MSCA and MCAA members, workbooks cost $10 each or $75 for the ten-module set. Please order at least two weeks prior to each of the last two webinars to allow sufficient shipping time. Each module workbook for webinars 9 and 10 will be shipped separately.
Contact MSCA — If you would rather order by telephone, please call MSCA Associate Director Sobeida Orantes, at (301) 869-5800. If you have questions and you would would like to email us, click here: MSCA.
Webinar Modules include:
View or Download
March 18 WebinarModule 1 What is HVACR ? Order Module 1 Workbook Separately
View or Download
April 29 WebinarModule 2 HVACR Service and Construction Terms and Slang Order Module 2 Workbook Separately
View or Download
June 10 Webinar
(WebEx Version)
(Windows Media Version)Module 3 HVACR Basic Sciences and Formulas Order Module 3 Workbook Separately
View or Download
July 22 Webinar
(WebEx Version)
(Windows Media Version)Module 4 A/C Basic Small Tonnage Order Module 4 Workbook Separately
View or Download
Sept. 2 Webinar
(WebEx Version)
(Windows Media Version)Module 5 A/C Basic Large Tonnage Order Module 5 Workbook Separately
View or Download
Nov. 18, Webinar
(WebEx Version)
(Windows Media Version)Module 6 Air Flow—Types and Systems Order Module 6 Workbook Separately
View or Download
(WebEx Version)
Jan. 6, 2010 Webinar
(Windows Media Version)Module 7 Types of Commercial Systems Order Module 7 Workbook Separately
View or Download
(WebEx Version)
Feb. 17, 2010 Webinar
(Windows Media Version)Module 8 Fans, Pumps, and Miscellaneous Equipment
March 24, 2010 Webinar Module 9 Heating Systems Order Module 9 Workbook Separately
May 5, 2010 Webinar Module 10 Focusing on The Customer Order Module 10 Workbook Separately
Once presented, each webinar will be available for viewing and downloading so new employees can take advantage of this informative program.

