|
MSCA STAR® Recognizes the Best in the Industry
When you achieve MSCA STAR status, your business undergoes a significant transformation.
You are no longer just a contractor; your MSCA STAR status gives you a tangible,
marketable asset to grow your business. You can prove you have met the highest
industry standards and these have been verified by a leading national trade
association.
The MSCA STAR designation is a high-impact marketing
tool that enables you to tell potential new customers you are one of only a
select few contractors that are recognized as an industry leader.
And for your current customer base, it reinforces that they are being serviced
by one of the best in the industry.
Criteria that Separate MSCA STARs
 To
become MSCA STAR certified, contractors need to demonstrate that they deliver
a higher standard of HVACR service and value to their commercial customers. The following are
the criteria to becoming an MSCA STAR Qualified Contractor:
- A proven track record in the HVACR industry
- Involvement in the industry for more than five years
- At least 25% of your current technicians are UA STAR certified
- Documented service safety and health programs and maintain an outstanding
safety record
- Provide ongoing educational training to employees
- Have employees attend at least one MSCA or MCAA-sponsored national or
local program a year
- Have an established truck inventory control system and major tool inventory
program
- Provide and require photo ID cards to be worn by all field personnel
- Maintain the highest levels of customer service
 Why
is UA STAR an important part of MSCA STAR?
A key component to becoming a MSCA STAR is that at least 25% of your technicians must be UA STAR certified when you apply.
When a technician passes the UA STAR exam, it's proof to your customer that the technician has been adequately trained and
possesses the knowledge necessary to perform their job. This means the customer can count on value, quality workmanship
and dedication to the industry. And the UA STAR program is the only mechanical system technician certification program in the HVACR
industry that is ANSI accredited and ISO 9000 certified. For additional information on UA STAR and UA training
programs go to: www.uastar.info and
www.uauniversity.org
MSCA STAR Marketing Support
 Once
you become an MSCA STAR qualified contractor, you enjoy the benefit of MSCA's
commitment to provide its STARs with marketing support and tools that enable
you to fully market your STAR status to new and current customers.
It all starts with the MSCA STAR Marketing Kit - an extensive binder of marketing materials
such as logos, ads, direct mail postcards and other collateral materials you can personalize
and produce on your own. The Kit features marketing tips, instructions and a CD-Rom of customizable materials.
MSCA provides its STAR contractors with a number of new marketing materials as well as
educational opportunities to ensure you are getting the most out of STAR. This includes:
- new marketing materials as they are developed
- a bi-monthly marketing email newsletter - MSCA STAR GALAXY
- interactive marketing webinars
- access to the members section of this website that includes downloadable marketing tools
- special seminars and programs exclusively for MSCA STARs
Applying to become MSCA STAR Qualified
We've made the application process as simple as possible.
Download the Qualifier Kit by clicking here.
The Qualifier Kit includes all the program details and advantages.
When you are ready to put your application together, follow the
Instruction Sheet
to collect all your supporting materials, including the Safety Form.
Finally, fill out the Application Form and submit your materials.
If
you meet the requirements, you will be promptly notified by mail and will receive
all MSCA STAR documentation and the marketing kit. The review process typically
takes thirty to sixty days.
Once you become MSCA STAR Qualified, you can apply to be a certified MSCA GreenStar. For more information on our exclusive GreenStar certification program, download our GreenStar Information Sheet by clicking here.
Recertification is required every five years. At that time, you will be asked to provide supporting materials that illustrate your company has continued to meet all criteria.
Applying to Become MSCA GreenStar Designated
Already an MSCA STAR Qualified contractor? Congratulations! Now you can start the process of becoming an MSCA GreenStar — an exclusive designation available only to MSCA STAR contractors who have shown an exceptional commitment to environmental stewardship. Simply download and fill out the official GreenStar Application Form and return it with supporting information to MSCA. To learn more about the GreenStar designation program and how it can help boost your STAR status, download our GreenStar Overview Sheet.
If you have any questions about MSCA GreenStar, please contact Barbara Dolim at (301) 869-5800 or bdolim@mcaa.org.
|
